Kanaa Fair Usage Guidelines

Effective Date: 20.01.2026

• 1. Purpose of Promotions
  • Promotions are designed to provide our customers with the best value and an enjoyable shopping experience.
  • We encourage all shoppers to make the most of these offers.
• 2. Usage Conditions
  • Some promotions are limited to a single use per customer or have restricted quantities.
  • These conditions help ensure that as many customers as possible can enjoy the benefits.
  • For promotional purposes, a “customer” may be identified by account details, contact information, delivery address, device, or other reasonable indicators.
• 3. Fair Use Reminder
  • Customers are requested to use promotions as intended.
  • Creating multiple accounts or using aliases to claim multiple benefits is not in line with the intended use of our promotions.
  • Misuse affects other shoppers and goes against the purpose of our promotions.
• 4. Our Rights
  • Kanaa reserves the right to limit or restrict promotion usage if terms are not followed.
  • We may adjust, cancel, or refund orders in cases of promotion misuse.
  • All promotional usage may be subject to automated or manual review to ensure fair application of offers.

  In all such cases, Kanaa’s decision regarding the application of promotions will be taken in line with these guidelines.

• 5. Fraud Prevention
  • Orders placed through unauthorized or fraudulent means, including attempts to compromise payment systems, will be reviewed and addressed appropriately
  • Kanaa reserves the right to cancel such orders, refund received amounts, and report fraudulent transactions to authorities if necessary.
• 6. Our Commitment
  • These measures are in place to ensure a fair, enjoyable, and trustworthy shopping experience for all customers.
  • Kanaa may update these Fair Usage Guidelines from time to time to better serve our customers. Any updates will be reflected on our website.
  • We thank you for your understanding and cooperation in helping us deliver value and happiness to every shopper.
• 7. Contact Us

  For questions regarding these Terms:

  • Company Name : Company KANNA AL-ABDAA For Trading (One Partner)
  • Registered Office:
    Building No.8003, King Abdulaziz Branch Road Al Nadah District Jeddah Saudi Arabia 23523 Saudi Arabia
  • CR Number : 4030576132
  • VAT Registration Number : 310008477410003
  • Email: [email protected]
  • Phone: +966 8001110301‬